Contact Us

CONTACT US

We always love to hear from you

You can find all of the different ways to get in touch with us below, but it may be that we have received a similar query to yours before and have already added something useful to our FAQ's which you might want to check out first 

Social

We've noticed that most companies don't encourage you to contact them on social media (unless you're tagging them or promoting their products) but we're very happy if you want to reach out to us by DM on Insta!

Email

Email is a good way to get in touch as it helps us understand a little more about the nature of your enquiry right from the start so we can make sure that you get the best response.  We will always get back to you but please do be understanding as, at very busy times, this could take us a few days.

Email our Customer Team

Write to us

Who doesn't love receiving letters, right?!


By all means write to us at the address opposite but do bear in mind that digital contact might be a bit more eco friendly...



Undō

1-2 Warwick House

Station Road

Kenilworth

Warwickshire

CV8 1JF

United Kingdom

Quality Guaranteed

We do everything we can to make sure that all of our products are of the very highest quality and are sent in perfect order.  We are happy to exchange anything that you are not 100% happy with.

Press and Influencer enquiries

Please email press@undostudio.com with all press, PR and influencer enquiries  

Delivery

If your query is about a delivery then you can find more information here.  Don't forget that we send out orders on Mondays so allow enough time for this before you start to worry.


Returns

We process returns and refunds as soon as we can once we have received them from you.  Please allow up to 30 days before contacting us to see how we are getting on.

You can find more information about returns and refunds here.

Share by: